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- Quality Assurance in Training and Education : How to Apply BS 5750 (ISO 9000) Standards / Richard FREEMAN . London : Kogan Page, 1994 . 176 s . ISBN 0-7494-0868-5 . [1, currently available 1]
book
- The Quality Management Manual : How to Write and Develop a Successful Manual for Quality Management Systems / Jenny WALLER, Derek ALLEN, Andrew BURNS . London : Kogan Page, 1993 . 206 s . ISBN 0-7494-0903-7 . [1, currently available 1]
book