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- Hospital-wide quality assurance : models for implementation and development / Christopher R. M. Wilson - [S.l.] : Saunders , 1987 - xiii, 140 s. ISBN 0-920513-04-2 [1, currently available 1]
- Chapters, articles
book
- Improving quality : a guide to effective programs / Claire Gavin Meisenheimer . - 2nd ed. - Gaithersburg : Aspen Publishers , 1997 - xxv, 726 s. ISBN 0-8342-0910-1 [1, currently available 1]
- Chapters, articles
book
- Improving quality and performance : concepts, programs and techniques / [edit.] Patricia Schroeder - St. Louis : Mosby , 1994 - xiv, 203 s. ISBN 0-8016-7003-9 [1, currently available 1]
- Chapters, articles
book
- Quality assurance in nursing : concepts, methods and case studies / Heather Marr, Hannie Giebing - Edinburgh : Campion Press , 1994 - 139 s. ISBN 1-873732-04-X [1, currently available 1]
- Chapters, articles
book