LÁTEČKOVÁ, Anna - STUCHLÝ, Peter - GÁLISOVÁ, Veronika. Improving process management by identifying excessive costs. In ICABR 2014. 1st ed. online (1162 s.). ISBN 978-80-7509-223-6. ICABR. Brno : Mendel University, 2015, s. 552-557, online. Dostupné na internete:http://www.icabr.com/fullpapers/icabr2014.pdf.